JD.

Calgary, Alberta / SOLUTION ENGINEERING / IT OPERATIONS

I build software
that works harder.

Solution Engineer and IT Operations Specialist building useful business systems, APIs, and web platforms—with hands-on infrastructure experience behind every solution.

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01SOLUTION ENGINEERING + IT OPERATIONS

I engineer practical solutions.
And support the systems around them.

I design and deliver enterprise software, web applications, custom ERP modules, and API integrations. My development work spans Laravel, Symfony, React, Node.js, REST, GraphQL, cloud platforms, and modern delivery tools.

My experience also includes enterprise endpoint support, system administration, identity and access, service management, and security-minded IT operations. That dual perspective helps me build solutions that fit real workflows and remain supportable.

DEVELOPMENTSolution engineering · ERP · APIs
DATA & DELIVERYSoftware delivery · IT operations · security
View resume
02TECHNICAL SKILLS

Tools for building
and running systems.

A cross-functional toolkit for solution delivery, enterprise platforms, and day-to-day IT operations.

01

Software & APIs

LaLaravel
SySymfony
ReReact
NxNext.js
NdNode.js
ExExpress
GGraphQL
APIREST APIs
O2OAuth2
APIAPI integrations
AIOpenAI API
AZAzure OpenAI
ERPCustom ERP modules
02

Data & Business Systems

PgPostgreSQL
MyMySQL
MoMongoDB
ReRedis
FiFirebase
ERPERP systems
CRMCRM systems
E-CE-commerce
03

Cloud, DevOps & Quality

AZAzure
AWSAWS
DkDocker
K8Kubernetes
GHGitHub Actions
TfTerraform
GitGit
PHPPHPUnit
JeJest
CyCypress
04

Enterprise IT & Operations

SNServiceNow
JiJira
CoConfluence
SPSharePoint
ADActive Directory
EnAzure AD / Entra ID
InIntune / MDM
M365Microsoft 365
WinWindows Server
LinLinux
GPOGroup Policy
OSOS imaging & deployment
PSPowerShell automation
VMVMware
NetTCP/IP · VLAN · DHCP/DNS
ITTier 1/2 support · ITSM
SecSecurity & asset compliance
05

Ways of Working

A/SAgile / Scrum
TeamCross-functional delivery
DocsTechnical documentation
UXUser training & support
03A SELECTION OF RECENT WORK

Software for real work.
Systems that scale.

Web platforms, business applications, and API integrations built around real workflows.

Editorial illustration of a dog, cat, care calendar, and veterinary symbol01 / LIVE PRODUCT
CARE TECHNOLOGY01

Pawlycare

Pet care management platform

A comprehensive platform for pet owners and veterinary professionals, bringing appointments, health records, vaccination tracking, and notifications into one place. Built with secure payments, responsive design, and MySQL and Redis data layers.

Product platformMySQLRedisResponsive
Visit live site
Editorial illustration of an ascending career path and new growth02 / LIVE PRODUCT
PEOPLE & CULTURE02

Ruwa Advisory

Talent consultancy platform

A digital platform for a UAE-born talent consultancy, designed to connect talent with opportunities through a responsive experience, CRM capabilities, secure authentication, and robust data management.

Web platformCRMAuthentication
Visit live site
Editorial illustration of connected software modules, data paths, and a database03 / PRIVATE SYSTEM
INTEGRATION ENGINEERING03

ERP & API integrations

Scalable business systems

Custom ERP modules for inventory, POS, and logistics, with REST and GraphQL integrations, optimized MySQL and Redis data, and containerized delivery through Docker and Jenkins.

SymfonyLaravelREST / GraphQLDocker
Private project · details limited
Editorial illustration of a warehouse, delivery van, and connected route04 / PRIVATE SYSTEM
ENTERPRISE OPERATIONS04

Inventory & logistics ERP

Enterprise resource planning

A comprehensive ERP solution for inventory, POS, and logistics operations. Custom warehouse and stock tracking modules connect to vendor services through GraphQL and REST APIs, with Redis caching and Docker-based deployment.

SymfonyLaravelRedisJenkins
Private project · details limited
Editorial illustration of homes, residents, and property maintenance tools05 / PRIVATE SYSTEM
PROPERTY TECHNOLOGY05

Property management & CRM

Real estate operations platform

A property management system for UAE real estate operations, including tenant and lease management, maintenance scheduling, rent collection, and reporting, with role-based access and Azure infrastructure.

YiiMongoDBAzureAccess control
Private project · details limited
04IT OPERATIONS

RELIABILITY IN THE REAL WORLD

Software is stronger
when operations are understood.

I currently work as an Associate IT Operations Specialist at Fluor Canada Ltd in Calgary. My experience includes technical support, system administration, IT service management, hardware and software troubleshooting, and PowerShell automation.

That operational perspective informs how I build: with attention to supportability, security, integrations, and the people who rely on the system.

OPERATIONS TOOLKIT
ServiceNowAzurePowerShellSystem administrationIT service managementTechnical supportCybersecurity certified
05CAREER EXPERIENCE

A career across
software and operations.

Enterprise application delivery and hands-on IT service work, grounded in the needs of the people and teams who use the systems.

SEP 2024 — PRESENT

Associate IT Operations Specialist

Fluor Canada Ltd · Calgary, AB

  • Manage Active Directory, endpoint imaging, software deployments, and IT asset records to support secure, compliant operations.
  • Provide Tier 1 and Tier 2 hardware, software, and network support onsite and remotely; coordinate escalations with IT teams and vendors.
JAN 2023 — SEP 2024

IT Technician

Kyndryl Canada Ltd · Calgary, AB

  • Resolved hardware, software, and network incidents across remote and onsite environments within SLA requirements.
  • Handled Active Directory, OS imaging, software rollouts, asset records, system checks, patch verification, and Microsoft 365 user training.
JUN 2020 — NOV 2022

Senior Software Engineer

PIT Solutions Pvt. Ltd · Kerala, India

  • Designed scalable software architectures and led Agile teams, code reviews, and refactoring.
  • Integrated OpenAI and other AI/ML APIs into enterprise applications to automate tasks and improve operational workflows.
JUL 2018 — JUN 2020

Senior Software Engineer

Bluesky Technologies FZE · Dubai, UAE

  • Led end-to-end software projects, guiding scalable architecture, delivery, and security practices.
  • Optimized applications, led code audits, and introduced practices that reduced technical debt.
JUN 2016 — JUL 2018

Software Engineer

Bluesky Technologies FZE · Dubai, UAE

  • Built, tested, and optimized applications across multiple stacks and supported development, test, and production deployments.
  • Contributed to code reviews, version control, and Agile ceremonies to maintain quality and team velocity.
06START A CONVERSATION

HAVE A GOOD CHALLENGE?

Let’s make it
work beautifully.

hello@jobin-d.com